Rapid technological advancements, growing competition and increased customer expectations have made a marketer’s job tougher than ever before. To make experience your business, we have partnered with the best digital experience platform in the world. Helping businesses get plugged in to a new neighborhood comes easy for office-relocation-service entrepreneurs who, as “locals,” know who’s who in providing such services as printing, restaurant delivery and equipment repair.
The Business Customer Gateway (BCG) is the central USPS hub for managing volume mailing and shipping for all sizes and types of businesses. BCG connects Postal Service business customers to all the digital tools, reports, promotions, and services we offer.
Knowledge Management is the practice of capturing, organizing, and making available a body of knowledge within the service management organization to solve problems faster. By putting the right information in front of the right people at the right time you can reduce the burden on IT and significantly improve customer satisfaction.
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The ability to monitor the health of business services is a key advantage of having a service-alignedâ€ view of IT. Underpinning this service-aligned view is a concise, accurate, real-time mapping of applications, their supporting IT components, and their inter-relationships. Once these maps are bound to real-time data from IT service monitoring and event management systems, an accurate, always up-to-date measurement of the health of each business service is readily accessible, including the criticality and priority of incidents affecting service health. Ideally, this information is presented in an intuitive dashboard that lets IT staff see the health of business services across the enterprise at a glance.