WhatsApp is gearing up to finally monetize its messaging app by charging large enterprise businesses for tools to better communicate with customers. When planning change, questions arise about who will be impacted by those changes. Which business services will be offline due to server or router maintenance? Who does the IT team need to notify about the impending maintenance, which business owners will be impacted? With a service-aligned approach, IT knows which business owners to alert ahead of time and to keep updated on status.
Fidelity Investments is more than a financial services firm. We are innovators. A market leader in defining investment strategies. Pioneers in developing cutting-edge technology solutions. We believe in giving back to our local communities, and are a committed voice for diversity and inclusion. As a privately-owned company, we have the autonomy to do things the right way. For our customers. For our employees.
At Eastern Bank, we believe that, in order to support the success of our business customers, we need to take the time to understand their unique challenges. Coordinate and integrate lending operations with break through scalable digital solutions from IBM. You can map business services after you complete the Service Mapping setup.
Banks provide businesses with access to Automated Clearing House (ACH) and electronic payment processing for accelerating the transfer of money in and out of the business. They also allow for the automatic movement of money from idle checking accounts into interest-bearing savings accounts, so surplus cash is put to work while the business checking account has just what it needs for the day’s payments. Businesses have access to a customized online platform that links their cash management processes to their checking and savings account for a real-time view of their cash in action.
Business Service management(BSM) takes IT to the next level of service management maturity. BSM solutions and ITIL practices work together to help you manage IT from a business perspective. The core of ITIL service management practices focus on demonstrating business value. The solution can put you ahead of the curve when it comes to implementing ITIL best practices.